Dwarf Giant Smiles So You Won’t Look Dopey - Expressions of positive emotions spread from staff to shoppers and among staff. University of Queensland researchers observed positive and negative feeling...
Friday, September 10, 2010
"As e-commerce continues to shape the retail experience, new and exciting opportunities for retailers and customers are emerging. The transactional value of the storefront has a different currency than the value that online shopping offers.
We are witnessing a transformation in business models for retailers, opening up possibilities for more fluid and convergent retail experiences."
Download the paper describing the perspective from Method design agency here.o
Upplagd av Magnus Ohlsson kl. 11:20 AM